Shipping Policy

Order Processing Time

All orders are processed and shipped within 24 to 48 working hours.

Delivery Timelines (India)

1.Standard delivery time: 5–8 working days

2.In remote areas such as Jammu & Kashmir and North East India, delivery may take up to 10 working days

3. In rare cases, delivery may take up to 2 weeks, depending on product availability, public holidays, or extreme weather conditions.

Order Tracking

Once your order is shipped, tracking details will be sent to your registered email.

If you do not receive tracking information within 48 hours of placing your order, please contact us at support@beosome.com.

Courier Partners

We ship using reliable courier services based on your pincode, including:

1. Delhivery

2. Xpressbees

3. Bluedart

4. EcomExpress

Delivery Marked as Complete But Not Received?

If your order is marked as "Delivered" but you haven't received it, please check with:

1. Family members

2. Neighbours

3. Flatmates

4. Office reception/mail room (if applicable)

If you still haven’t received the package, notify us within 48 hours of the delivery notification at support@beosome.com.

We’ll raise the issue with the courier partner and investigate thoroughly.

If the case is found genuine, we will issue a full refund after completion of the investigation, which takes up to 10 working days.

⚠️ Please note: If you do not inform us within 48 hours of the delivery notification, it may not be possible for us to assist, and we will not be held responsible for any loss.